Unlimited 24/7 Telemedical Support

- Access to Capital Ambulance’s staff based in Riyadh, Saudi Arabia. Medical staff will assess the medical situation and make recommendations for the course of care.
- The team can provide recommendations, using the Medical Chest inventory (provided during onboarding)
- Video Assistance available in certain cases
- This service is delivered in English and/or Arabic; however real-time medical interpretation services are also available on a realistic effort basis through our networks.
- Assistance can be provided via phone (preferred) and email
- For quality assistance, all details are documented into Capital Ambulance’s case management system
Digital Tools & Reporting:
- In-Depth Graphical reports to view the live cases
- Annual review of cases and trends, presented by your Account Manager in Capital Ambulance and a Senior Medical Advisor
Loss Protection:
- We provide health promotion resources to help you implement best practices onboard.
- Up to date Monthly newsletter on health and medical insights
24/7 Emotional Support:
- We partner with WPO, experts in remote counseling for professionals
- Remote counseling via telemedical services, and in person counseling when location permits.
- Critical incident debriefing and support, for incidents such as crew members witnessing traumatic events.
- Service available for purchase in predefined hourly packages.



Chronic Condition Monitoring (CCM)
- Our service provides specialized medical oversight for patients with chronic conditions
- Improved overall crew health
- Significant reduction in Master workload related to chronic illness management.
- Accessible through the purchase of 10-case blocks.
Do You Require our Telehealth Services?
You Can Contact Our Dedicated Team On The Below